Phone Repair NZ offers full Samsung repair options including screen, battery and charge port replacement options. Trusted by thousands of customers every year, Phone Repair NZ offers affordable repair options for popular mobile brands.
What is Samsung Repair?
What repairs can be preformed on my Samsung phone?
We can replace almost everything on an iPhone. This includes screen replacement, battery replacement, logic board repair. Along with water damage assessment and repair, data recovery and new device set up. Click here to see our list of services.
My phone won't turn on, can it be repaired?
Several factors can cause your mobile phone to not power on including but not limited to the battery. When a device won’t power on or indicate charging it is often best to preform an assessment to determine the cause of the issue. You can learn more about diagnostic assessment here.
How much will it cost to repair my phone?
Samsung repair pricing is determined by several factors such as the repair, the model and cost of replacement parts. For an estimate on your repair cost please contact us.
What should I do to my phone before getting it repaired?
We recommend preforming a back up and charging up your phone before bringing it in. Most repairs such as screen, battery or charge port won’t require your data to be wiped or deleted.
How long will my Samsung repair take?
Most repairs only take 1-2 hours. Longer repairs like back glass or logic board repair will take longer. You can always get in touch to find out how long your repair will take.
Are you certified by Samsung?
We are an independent repairer. This allows us to offer a wider range of repairs Samsung Authorised Repairers can’t offer. It also allows us to use 3rd party replacement parts offer more affordable and quicker Samsung repair.
Do I need to make an appointment?
There is no need to make a booking. Just pop in during out open hours and allow 2 hours for your repair. You can wait in-store, visit one our the many local cafes in New Brighton or pop back once its ready to collect. Check out our opening hours.
Can I pay with Buy Now, Pay Later like Afterpay?
Yes, we are happy to offer Afterpay, Laybuy and Genoapay for purchases/repairs over $50. Please note Afterpay is not available on mail-in repairs.
Do you accept EFTPOS?
Yes, we accept EFTPOS and Credit Cards. Please note credit cards incur a surcharge.
Why do you need my passcode?
We need it to test new parts to ensure they are working by giving the device back to you. We do this, so you don’t have to come back if a component in your repair is faulty such as a speaker. For security reasons all iPhone’s require a passcode to be entered before any function of the device can be used. With iOS 11 this includes charging an iPhone after an hour.
Does my repair come with a warranty?
We offer a hassle-free 90-day warranty on all parts. Let us know if you are experiencing any issues, and we’ll be happy to help out. Check out our full warranty policy here
Will my broken parts be recycled?
Mobile phone parts can contain harmful and dangerous materials as well as many reusable materials such as metals and glass. We use local recyclers to ensure materials from phone batteries, mobile screens and electronic devices are repurposed and hazardous materials disposed of properly.
Models We Repair
Why Choose Phone Repair NZ?
We know how frustrating it can be when you’re phone just won’t work. We can quickly get it repaired so you can get back to life.
We stock a wide range of iPhone, iPad and Samsung parts in-store. Other models and brands can easily and quickly be ordering in as special order parts. Just contact us if you have any questions.
We know how difficult it can be to go without a phone whilst under repair. That’s why we can offer a loan phone on request for free (bond required).
Most repairs completed in under 2 hours. We know you need your phone back fast and that’s why we get it repaired quick so you can get back to gaming … working … chatting … posting and more
We know some places use inferior parts in their repairs. We’re proud to source high-quality parts from our network of reliable vendors. So much that we back all our repairs with a 3-Month defect warranty.
Repairing your phone shouldn’t cost an arm and a leg! Our partnership with vendors and our commitment to our supply chain allows us to bring you affordable and economical repairs.