Phone Repair NZ offers its customer access to our loan phones while waiting on their device to be repaired. A range of iPhone’s are stocked so you can keep using a mobile phone while awaiting for a repair to be finished.
What Are Loan Phones?
We give the option to use a loan phone while waiting for your repair to be complete. Most repairs are done in under 2 hours, however some repairs required the device to be left in-store longer. In such case you can use our loan phones so you remain connected.
Our loan phones allow you to sign into your Apple or iCloud account to access, contacts, photos, messages and more. We can also swap over your sim card so you keep the same number.
Loan Phone FAQ
Do I have to pay for a loan phone?
No, there is no charge (other then a bond) for using our loan phones.
Will I be charged a bond?
Yes, we do require a small bond while you are using the device.
Can I use a loan phone without getting a repair?
Sorry, loan phones are only available to customers getting repairs.
What phone will I get?
We have several iPhone 6’s available.
Do I need to make an appointment?
There is no need to make a booking. Just pop in during out open hours and allow 2 hours for your repair. You can wait in-store, visit one our the many local cafes in New Brighton or pop back once its ready to collect. Check out our opening hours.
Can I pay with Buy Now, Pay Later like Afterpay?
Yes, we are happy to offer Afterpay and Laybuy – In-store only
Do you accept EFTPOS?
Yes, we accept EFTPOS and Credit Cards. Please note credit cards incur a surcharge.
Why do you need my passcode?
We need it to test new parts to ensure they are working by giving the device back to you. We do this, so you don’t have to come back if a component in your repair is faulty such as a speaker. For security reasons all iPhone’s require a passcode to be entered before any function of the device can be used. With iOS 11 this includes charging an iPhone after an hour.
Does my repair come with a warranty?
We offer a hassle-free 90-day warranty on all parts. Let us know if you are experiencing any issues, and we’ll be happy to help out.
Will my broken parts be recycled?
Mobile phone parts can contain harmful and dangerous materials as well as many reusable materials such as metals and glass. We use local recyclers to ensure materials from phone batteries, mobile screens and electronic devices are repurposed and hazardous materials disposed of properly.
Why Choose Phone Repair NZ?
We know how frustrating it can be when you’re phone just won’t work. We can quickly get it repaired so you can get back to life.
We stock a wide range of iPhone, iPad and Samsung parts in-store. Other models and brands can easily and quickly be ordering in as special order parts. Just contact us if you have any questions.
We know how difficult it can be to go without a phone whilst under repair. That’s why we can offer a loan phone on request for free (bond required).
Most repairs completed in under 2 hours. We know you need your phone back fast and that’s why we get it repaired quick so you can get back to gaming … working … chatting … posting and more
We know some places use inferior parts in their repairs. We’re proud to source high-quality parts from our network of reliable vendors. So much that we back all our repairs with a 3-Month defect warranty.
Repairing your phone shouldn’t cost an arm and a leg! Our partnership with vendors and our commitment to our supply chain allows us to bring you affordable and economical repairs.
Buy Now, Pay Later
Customers will be liable for all damage or loss of loan phone while on loan.
This information is provided as a guide for informational purposes only.
Prices are subject to change at any time.
All prices are inclusive of GST.
All pricing is subject to our Repair Estimate Disclaimer which can be viewed here: Click Here To View or on request in-store.