Charge Port Replacement

Phone Repair NZ offers charging port replacement for blocked, faulty, damaged or dead charging port. This includes microphone and aux port replacement for many mobile phone models.

Service Offering

  • iPhone
  • iPad
  • Samsung
  • Samsung Tab
  • Huawei
  • Oppo

Other brands where parts are available.

Common Symptoms

  • Faulty / dead charge port
  • Phone not powering on
  • Blocked charge port
  • Dirty connector pins
  • Broken connector
  • Moisture detected warning

What is charging port replacement?

Has your phone just stopped charging randomly overnight? It can often be as simple as just needing to clean out a blocked charge port which we can offer in-store, however, should the port itself be damaged we can replace it.

Charging ports will wear out over time due to repeated use, lint, dirt and liquid damage. On most iPhones, iPad, Samsungs, Huawei and Oppo devices these ports can easily be replaced to get your phone charging like new in no time.

Cleaning of the charge port is available in-store for ports that are blocked with lint and dust preventing you from inserting the charging cable or having to wriggle it around.

Charge Port FAQ

Why is my charging port loose?

Pocket lint, dirt or a worn out charing port can cause your cable to feel loose. We can give your charging port a clean out and if that does not resolve the loose port we can then offer full charging port replacement to get it working like new again.

My phone won't turn on, is it the charging port?

Several factors can cause your mobile phone to not power on including but not limited to the charging port. When a device won’t power on or indicate charging it is often best to preform an assessment to determine the cause of the issue. You can learn more about diagnostic assessment here.

How do I clean out my charging port?

iPhone users can clean out their charging port using an online guide like this one from Tom’s Guide using soft tools like a toothpick, toothbrush or port cleaning tool. For those with micro USB or USB-C charge ports we don’t recommend user cleaning as there is less space in the ports and they can easily be damaged. We can give your charge port a clean out if you come in-store.

Will my wireless charger work if my charging port is damaged?

On most mobile phones you should still have full function of the wireless charge even if your charging port is damaged, faulty or blocked.

My phone tells me there is moisture in the port when it is dry?

Newer smart phones have sensors that can detect if there is water or moisture in or near the charging port and disable charging if detected to protect the device from damage. However these sensors are prone to fail and can give you a warning while disabling charging even if the device hasn’t had water damage. Most often this will require a replacement of the charging port which includes the sensor.

Repair FAQ

Do I need to make an appointment?

There is no need to make a booking. Just pop in during out open hours and allow 2 hours for your repair. You can wait in-store, visit one our the many local cafes in New Brighton or pop back once its ready to collect. Check out our opening hours.

Can I pay with Buy Now, Pay Later like Afterpay?

Yes, we are happy to offer Afterpay, Laybuy and Genoapay for purchases/repairs over $50. Please note Afterpay is not available on mail-in repairs.

Do you accept EFTPOS?

Yes, we accept EFTPOS and Credit Cards. Please note credit cards incur a surcharge.

Why do you need my passcode?

We need it to test new parts to ensure they are working by giving the device back to you. We do this, so you don’t have to come back if a component in your repair is faulty such as a speaker. For security reasons all iPhone’s require a passcode to be entered before any function of the device can be used. With iOS 11 this includes charging an iPhone after an hour.

Does my repair come with a warranty?

We offer a hassle-free 90-day warranty on all parts. Let us know if you are experiencing any issues, and we’ll be happy to help out. Check out our full warranty policy here

Will my broken parts be recycled?

Mobile phone parts can contain harmful and dangerous materials as well as many reusable materials such as metals and glass. We use local recyclers to ensure materials from phone batteries, mobile screens and electronic devices are repurposed and hazardous materials disposed of properly.

Charge Port Cleaning

Lint, dust and dirt can block your charging port and stop your cable from fitting or making contact. In-store our techs can clean our your charging port and let you know if full replacement is required.

Buy Now, Pay Later

With Afterpay, Laybuy or Genoapay

Is your phone broken but can’t afford to pay the full amount today? Don’t get stuck with a broken phone waiting for pay day! Pay just a fraction of the total cost today and the rest off over the following weeks. You get a Fixed Phone Today & pay it off over the following weeks.

Why Choose Phone Repair NZ?

We know how frustrating it can be when you’re phone just won’t work. We can quickly get it repaired so you can get back to life.

We stock a wide range of iPhone, iPad and Samsung parts in-store. Other models and brands can easily and quickly be ordering in as special order parts. Just contact us if you have any questions.

We know how difficult it can be to go without a phone whilst under repair. That’s why we can offer a loan phone on request for free (bond required).


Speedy Repair

Most repairs completed in under 2 hours. We know you need your phone back fast and that’s why we get it repaired quick so you can get back to gaming … working … chatting … posting and more


Quality Parts

We know some places use inferior parts in their repairs. We’re proud to source high-quality parts from our network of reliable vendors. So much that we back all our repairs with a 3-Month defect warranty.


Affordable Pricing

Repairing your phone shouldn’t cost an arm and a leg! Our partnership with vendors and our commitment to our supply chain allows us to bring you affordable and economical repairs.


Loan Phones


Friendly Team


Buy Now, Pay Later

Get Started With Your Repair

Appointments not required!

Phone Repair NZ offers a comprehensive range of repairs for the most popular phone & tablet brands such as iPhone, iPad, Samsung, Huawei, Oppo and more. We fix issues ranging from screen and battery replacement through to water damage, diagnostic assessment and no power problems. We are proud to offer both in-store and mail-in repair options.