Data Export & Recovery

We offer a comprehensive range of data export, transfer and recovery options. Wither it be transfering data from your old phone to a new one, or a recovering data from a liquid damaged phone.

Professional Data Export & Backup

iPhone, iPad & iPod Data Export and Backup Service Fee

We Can Export Your . . .
Message History
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Safari History
And Other Data
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All In A Friendly, Usable Format

We can provide you with your files in a viewable format such as JPEG for images, PDF and CSV for messages and call history and MP3 for music. We provide this on a 32GB flash drive included in the data export price. – Please note any data beyond 32GB will incur an extra charge.

Don't Forgot Android
We can export data from Samsung, Huawei and more

Our team can export your data from most Android phones. Including:

  • SMS
  • Contacts
  • Photos
  • Music
  • Videos

Contact us or pop in-store to find out more.

android phone repair
iPhone Data Transfer
Looking to transfer your data to a new iPhone?
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We can restore your old device back to factory settings for an extra $25 (normally $35)

Fast efficient friendly service will be bringing our phones here again thank you – Erica

An absolutely amazing repair done, in the same afternoon. Excellent repair and service, highly recommend IPhone Repair!!! Thank you so much! – Suzy

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Expert Data Recovery
Phone Taken A Swim? - No Backups Saved?

Liquid damaged phone? Often this will cause extensive damage to the device rending it beyond repair. If the data on the device is not backed up, important and you need to get a copy we can provide assistance. Please bring you device in as we mange this service on a case by case basis. We can also provide an insurance report for your insurance company.

Device Restore - iTunes Error
Issue with restore? We can help with that

Wether you’re looking to restore an old phone so it’s ready to sell or experiencing issues with your operating system we can help you with restoring your device. Additionally if you encounter an error, including the dreaded iTunes error codes we can provide assistance and in many cases get the device restored.

Some common iTunes Error Codes include:

  • Error 1
  • Error 9
  • Error 10
  • Error 13
  • Error 14
  • Error 50
  • Error 1345
  • Error 3194
  • Error 4016
iPhone/iPad Restore^
A Repair Solution That Works Around You
Bring in your device

We’re based in Christchurch so you can bring your device to us for repair. With an average turnaround of 30-Minutes, you’ll be reunited with your device before you know it. Should your repair take longer we can provide you with a loan phone free of charge so you’re always connected until your iPhone is ready. You can book an appointment online, over the phone or just walk in.

Send in your device

For those that are unable to make it to our location or would prefer to send your device to us, we accept mail-in repairs. We offer a full-service mail-in option. You can post or courier your broken device to us, and we’ll send it back repaired. On average we’ll have your device on its way back to you within 24-Hours. Find out where to post your device and answers to commonly asked questions.

Due to limitation in the operating system and security settings we are unable to export, transfer or backup the following data:

  • Touch ID, Face ID, Passcodes or passwords
  • Content synced from iTunes.
  • Data stored in other cloud services.
  • Apple Pay settings.
  • Apple Watch connections

Applications with login will require you to login again on any new device.
Data from/within 3rd party apps may not be transferable or recoverable.

A phone will need to power on and the display be capable of interaction or otherwise be repaired to the point the phone can power on and the display can be interacted with for any data services.

Phone Repair NZ cannot guarantee that 100% of your data will be exported, backed up, transfer or otherwise recovered.

Pricing may change if additional parts, repairs or services are required to get the device into a state where the data can be recovered and/or exported.

^ The listed restore price does not include any repairs or additional services that might be required to get the device into a state where it can be restored. If the error is or the device is unable to be restored due to a hardware fault with the device any costs to repair that is not included within the restore price.