Our Services
We offer a wide range of repairs and services for mobile phone and tablet issues such as screen, battery and charge port assessment. Additionally we can offer diagnostic assessment for unknown issues, testing and intermittent issues such as restarting devices, cellular or Wifi issues and software problems.
We Can Also Repair
We Can Fix Most Problems! If it’s not Listed Just Ask Us!
Devices We Repair
Your Brand Not Listed? Just Ask Us!
Services FAQ
If I’m unsure what is wrong can you check it for me?
Yes, we offer diagnostic assessment to isolate the cause of your device problems and provide and estimated cost of repair.
Do you only offer screen and battery replacement?
No, we can repair most issues you may experience with your device whether thats a broken screen, software issues or water damage.
How long will it take to repair my device?
Most repairs can be completed within 2 hours. Some repairs such as housing, logic board repair or tablet repairs will take longer.
Can I borrow a phone while I wait for my repair?
Yes, we offer loans on request while your device is being repaired. (Fees may apply)
I can’t see my issue or device listed, can you still repair it?
Maybe, get in touch with our team via email, phone or visiting and we can let you know if we are able to repair it.
Repair FAQ
Do I need to make an appointment?
There is no need to make a booking. Just pop in during out open hours and allow 2 hours for your repair. You can wait in-store, visit one our the many local cafes in New Brighton or pop back once its ready to collect. Check out our opening hours.
Can I pay with Buy Now, Pay Later like Afterpay?
Yes, we are happy to offer Afterpay – In-store only
Do you accept EFTPOS?
Yes, we accept EFTPOS and Credit Cards. Please note credit cards incur a surcharge.
Does my repair come with a warranty?
We offer a hassle-free 90-day warranty on all parts. Let us know if you are experiencing any issues, and we’ll be happy to help out.
Will my broken parts be recycled?
Mobile phone parts can contain harmful and dangerous materials as well as many reusable materials such as metals and glass. We use local recyclers to ensure materials from phone batteries, mobile screens and electronic devices are repurposed and hazardous materials disposed of properly.
Why Choose Phone Repair NZ?
We know how frustrating it can be when you’re phone just won’t work. We can quickly get it repaired so you can get back to life.
We stock a wide range of iPhone, iPad and Samsung parts in-store. Other models and brands can easily and quickly be ordering in as special order parts. Just contact us if you have any questions.
We know how difficult it can be to go without a phone whilst under repair. That’s why we can offer a loan phone on request for free (bond required).
Speedy Repair
Most repairs completed in under 2 hours. We know you need your phone back fast and that’s why we get it repaired quick so you can get back to gaming … working … chatting … posting and more
Quality Parts
We know some places use inferior parts in their repairs. We’re proud to source high-quality parts from our network of reliable vendors. So much that we back all our repairs with a 6-Month defect warranty.
Affordable Pricing
Repairing your phone shouldn’t cost an arm and a leg! Our partnership with vendors and our commitment to our supply chain allows us to bring you affordable and economical repairs.
Experienced Techs
Friendly Team
Afterpay
This information is provided as a guide for informational purposes only.
Prices are subject to change at any time.
All prices are inclusive of GST.
All pricing is subject to our Repair Estimate Disclaimer which can be viewed here: Click Here To View or on request in-store.
