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Earpiece

If you’re having trouble hearing during phone calls—whether the sound is faint, distorted, or completely silent—your phone’s earpiece may need repair or replacement. At Phone Repair NZ, we can diagnose and fix any earpiece issues, ensuring you can enjoy clear, crisp calls once again.

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Service Offering

  • iPhone
  • Samsung
  • Huawei
  • Oppo

Other brands where parts are available.

Common Symptoms

  • Sound is muffled or unclear during phone calls
  • Low volume, even at max settings
  • Distorted or crackling noises when on a call
  • No sound at all from the earpiece
  • Calls only audible on loudspeaker or through headphones
  • Earpiece cuts in and out during conversations

What is Earpiece Replacement?

The earpiece is the small speaker located at the top of your phone, used for hearing during phone calls. Over time, it can be damaged by dirt, dust, moisture, or general wear and tear. Earpiece repair involves removing the faulty component and replacing it with a new one. At Phone Repair NZ, we use high-quality parts and professional tools to restore your phone’s sound quality without affecting other components.

Earpiece FAQ

”Will

Yes, replacing the earpiece will restore sound quality to its original state, ensuring clear and crisp audio during phone calls.

”Can

Yes, sometimes a software update or glitch can interfere with the earpiece. We always check for software-related issues before recommending a repair.

”Does

No, a faulty earpiece typically only affects your ability to hear during calls. Other functions, such as music playback and alerts, will still work fine through the loudspeaker.

Repair FAQ

Do I need to make an appointment?

There is no need to make a booking. Just pop in during out open hours and allow 2 hours for your repair. You can wait in-store, visit one our the many local cafes in New Brighton or pop back once its ready to collect. Check out our opening hours.

Can I pay with Buy Now, Pay Later like Afterpay?

Yes, we are happy to offer Afterpay – In-store only

Do you accept EFTPOS?

Yes, we accept EFTPOS and Credit Cards. Please note credit cards incur a surcharge.

Does my repair come with a warranty?

We offer a hassle-free 90-day warranty on all parts. Let us know if you are experiencing any issues, and we’ll be happy to help out.

Why Choose Phone Repair NZ?

We know how frustrating it can be when you’re phone just won’t work. We can quickly get it repaired so you can get back to life.

We stock a wide range of iPhone, iPad and Samsung parts in-store. Other models and brands can easily and quickly be ordering in as special order parts. Just contact us if you have any questions.

We know how difficult it can be to go without a phone whilst under repair. That’s why we can offer a loan phone on request for free (bond required).

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Speedy Repair

Most repairs completed in under 2 hours. We know you need your phone back fast and that’s why we get it repaired quick so you can get back to gaming … working … chatting … posting and more

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Quality Parts

We know some places use inferior parts in their repairs. We’re proud to source high-quality parts from our network of reliable vendors. So much that we back all our repairs with a 6-Month defect warranty.

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Affordable Pricing

Repairing your phone shouldn’t cost an arm and a leg! Our partnership with vendors and our commitment to our supply chain allows us to bring you affordable and economical repairs.

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Experienced Techs

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Friendly Team

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Afterpay

Get Started With Your Repair

Appointments not required!

Phone Repair NZ offers repair services for popular phone and tablet brands such as iPhone, iPad, Samsung, Huawei, Oppo, and others. Our services include screen and battery replacement, water damage, diagnostic assessment, and power issues. We provide in-person and mail-in repair options.

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This information is provided as a guide for informational purposes only.

Prices are subject to change at any time.
All prices are inclusive of GST.

All pricing is subject to our Repair Estimate Disclaimer.

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