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Service Highlight: Audio IC Repair For iPhone 7 & 7 Plus


Many iPhone 7 and 7 Plus owners are experiencing a frustrating issue where the phone has no audio, and the speaker button is greyed out during calls. Other symptoms that you could encounter are:

  • Long boot loading time
  • Greyed out speaker button during calls
  • No audio during calls
  • Microphone not working
  • No sound during a video recording

The phone does not need to show signs of physical damage and the speakers or microphones don’t need to be damaged either.


A greyed-out speaker is usually caused by the “Audio IC Chip” on your iPhones logic board. Causes can range from dropping your iPhone to overheating in that area of the logic board. The chip can become loose and lose contact with its connection on the logic board resulting in the iPhone being unable to process and control audio within the iPhone 7 or 7 Plus.

Permanent Solution

Because this issue is due to damage with the logic board repair, it is not user repairable and requires a specialist to offer a permanent repair solution to your iPhone 7 or 7 Plus. We strongly recommend that you find someone who has experience and knowledge in performing board-level repairs. If you are unable to find someone Phone Repair NZ offers board repairs performed by experienced repair technicians that have dealt with and repaired Audio IC problems.

Get Started With Your Repair

Appointments not required!

Phone Repair NZ offers a comprehensive range of repairs for the most popular phone & tablet brands such as iPhone, iPad, Samsung, Huawei, Oppo, and more. We fix issues ranging from screen and battery replacement through to water damage, diagnostic assessment, and no power problems. We are proud to offer both in-store and mail-in repair options.

Photo by Daniel Schludi on Unsplash